News & Press

Interactive Intelligence new Certified Group Member in Contact Center Solutions Group

jueves, noviembre 10, 2011

Cost Management Group, LLC has selected Interactive Intelligence as a Certified Group Member in its Contact Center Solutions Group.

After considerable research and benchmarking CMG feels Interactive Intelligence Group Inc. (Nasdaq: ININ) is best in class in the rapidly emerging hosted contact center space.

Interactive Intelligence develops premise and cloud-based unified communications software for contact center automation, enterprise IP telephony, and business process automation. The company released its open, single-platform, all-in-one software in 1997 to eliminate the cost and complexity introduced by multi-point vendors.

We are pleased to add ININ to our portfolio of Certified Group Members. We will leverage our strategic partnership and the Interactive Intelligence intellectual property to help CMG client companies drive down costs, improve customer support and optimize operating efficiency in their business.

About Interactive Intelligence

Interactive Intelligence Group Inc. (Nasdaq: ININ) is a global provider of unified business communications solutions for contact center automation, enterprise IP telephony, and business process automation. The company's solutions, which can be deployed via an on-premise or hosted model, include vertical-specific applications for insurance and collections. Interactive Intelligence was founded in 1994 and has more than 4,000 customers worldwide. The company is among Forbes Magazine's 2011 Best Small Companies in America and Software Magazine's 2011 Top 500 Global Software and Services Suppliers. It employs approximately 1,000 people and is headquartered in Indianapolis, Indiana. The company has offices throughout North America, Latin America, Europe, Middle East, Africa and Asia Pacific. Interactive Intelligence can be reached at +1 317.872.3000 or info@inin.com; on the Net: www.inin.com.

 


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