News & Press

Cost Management Group, LLC has selected Interactive Intelligence as a Certified Group Member in its Contact Center Solutions Group.

After considerable research and benchmarking CMG feels Interactive Intelligence Group Inc. (Nasdaq: ININ) is best in class in the rapidly emerging hosted contact center space.

Interactive Intelligence develops premise and cloud-based unified communications software for contact center automation, enterprise IP telephony, and business process automation. The company released its open, single-platform, all-in-one software in 1997 to eliminate the cost and complexity introduced by multi-point vendors.

We are pleased to add ININ to our portfolio of Certified Group Members. We will leverage our strategic partnership and the Interactive Intelligence intellectual property to help CMG client companies drive down costs, improve customer support and optimize operating efficiency in their business.

About Interactive Intelligence

Interactive Intelligence Group Inc. (Nasdaq: ININ) is a global provider of unified business communications solutions for contact center automation, enterprise IP telephony, and business process automation. The company's solutions, which can be deployed via an on-premise or hosted model, include vertical-specific applications for insurance and collections. Interactive Intelligence was founded in 1994 and has more than 4,000 customers worldwide. The company is among Forbes Magazine's 2011 Best Small Companies in America and Software Magazine's 2011 Top 500 Global Software and Services Suppliers. It employs approximately 1,000 people and is headquartered in Indianapolis, Indiana. The company has offices throughout North America, Latin America, Europe, Middle East, Africa and Asia Pacific. Interactive Intelligence can be reached at +1 317.872.3000 or info@inin.com; on the Net: www.inin.com.

Cost Management Group, LLC will be the Presenting Sponsor of the Australian Open Wildcard Tennis Playoffs, to be held December 16^th, 17^th and 18^th, 2011. This year’s event will be hosted by Racquet Club of the South, USTA Player Development and World Team Tennis, and will include many of America’s top rising tennis players. Special guests include Patrick McEnroe, Jim Courier and may more other tennis Legends.

http://www.australianwildcard.com/

Cost Management Group to host the Dallas Technology Summit, featuring cloud executives from some of the most respected companies, to be held on Thursday, August 25th, with a 2:00 pm registration, at the Hilton DFW Lakes Hotel.  

Register Here 

This is the third event of the 2011 Cloud Summit Series, with previous events in Miami and Atlanta, and is sponsored by CISCO and Savvis Communications.

The event is free to attendees and will include complimentary network cocktail party and access to the Quarterfinal round of the Texas Tennis Open, the WTA professional woman’s event to be held at the same venue that evening.

Our Executive Panel and Keynote speakers will be taking on Security & SLAs in an Era of Cloud Computing.   “Enterprise Cloud is  at a crossroads. We have a revolutionary idea (the Cloud), projected to become a $240 Billion industry by 2020, but there is still much confusion between cloud consumers and the suppliers, mostly around privacy, security and legal liability,” says Remington Reynolds, Summit  Host and Chair. “We want the Summit to take on these important topics with the goal of helping consumers and enterprises better understand the rules of the road and potential risks of putting data in the cloud without a strong Service Level Agreement and encryption.  Just in April alone we’ve seen some costly public and private cloud data exposures, as in the cases of Dropbox, and the PlayStation Network. There will be more this year. ”  

About the Dallas Technology Summit
(www.dallastechnologysummit.com)
Register Here 

About Cost Management Group
(www.costmg.com)

At CMG , CMG helps client companies reduce costs, increase value, and shorten the process of procuring, implementing and managing best-in-class Telecom, Cloud and Contact Center products and services.  CMG Consultants bring together supplier benchmarking data, proven problem-solving methodologies and deep experience to either reduce TCO or attain the highest ROI. CMG Services

Contact Center
Advisory, Procurement, Supplier Benchmarking

Telecom
Audit & Assurance, Invoice Management, Inventory Management, Procurement, Wireless Management

Cloud Services
Advisory, Procurement, Supplier Benchmarking