
Telecom departments face numerous challenges when it comes to managing their services. Juggling the day-to-day activities with limited resources and budgets causes other responsibilities to slip. One common casualty is asset and contract management. A single, central repository for circuits and contracts can quickly become a multitude of disparate spreadsheets, where services do not get associated with contracts and visibility into (and control over) the network gets lost. Impacts can include:
To resolve these issues and relieve their financial and operational impacts, companies can turn to Cost Management Group.
Using a regimented methodology, CMG will compile a baseline of telecom inventory and spend. This data will be captured within the Telecom Expense Management software platform designed for telecom services management which is accessible via a secure portal. Clients can view service inventory by location, carrier, carrier billing account, and other views and reports designed to give telecom management staff fast visibility to their telecom landscape.
In addition to capturing inventory, all carrier contracts are catalogued within the system. Various reports quickly identify spending that is out of contract. CMG reviews contract spending making suggestions on how clients can optimize their services. Upon approval, CMG will implement these solutions directly with the carriers saving our clients significant time and resources.
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